Digital Workplace Unified Communications

Connect employees, clients and partners, no matter where they are

Digital Workplace Unified Communications Services

Your customers and partners need to call and reach your employees regardless of where they work. Hybrid and remote working is driving a shift from traditional PBX and voice systems to telephony and voice solutions that are 100-percent in the cloud. Moving voice and unified communications to the cloud requires spezialist skills and knowledge that the typical IT team may not have.

Call SoftwareOne for Unified Communications services built on Microsoft 365 or Google Workspace, Voice and Meet. We deliver expertise and modular, end-to-end telephony and call centre solutions customised to any organization’s needs. More than 5,000 customers and 3.6 million Microsoft 365 users rely on our managed solutions.

Lower costs with less risk

UC transformations reduce IT costs but require deep expertise. From turnkey planning and implementation to specialized expertise in contact centre policy and training, analytics and automation, our modular offerings deliver secure, flexible collaboration capabilities built on Microsoft 365 and Teams or Google Voice and Google Meet.

Unified Communications solutions for every scenario

Cloud telephony services
Move your telephony to the cloud as a cost saving alternative to the PBX. Get PSTN calling using Microsoft Teams Phone System or Google Meet and Voice without hardware or maintenance contracts.
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UC professional services
Our Microsoft and Google certified UC spezialists migrate meeting, voice, and telephony services to Microsoft Teams or Google Meet and Voice, eliminating the cost of legacy PBX and on-premises UC.
Contact centre services
Ditch expensive on-premises contact centres with our easy-to-deploy cloud-based Microsoft Teams or Google Meet. Up your service and support game with interaction and sentiment analytics reporting.
UC managed services and support
Get call-quality insights and support for Microsoft and Google-based collaboration and contact centres. Work confidently with support from our Microsoft Team or Google Workspace UC spezialists.

SoftwareOne forges connections that enable the hybrid workplace

Welthungerhilfe collaborates to fight hunger
Germany's largest aid organization needed managed UC and collaboration to keep meals flowing to those in need. They deliver because we did.
Roland Berger powers up collaboration
The management consulting leader relies on internal communication. SoftwareOne designed and implemented a cloud-based Microsoft Teams solution.
Citywide unified its workforce with Teams
The municipal services company rapidly transitioned to Microsoft Teams during COVID-19 with SoftwareOne Managed UC services.

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Unified Communications

Connect employees, clients and partners, no matter where they are